What We Do

Helping women 24 hours a day/7 days a week


Helping someone you care about

Family, friends and co-workers of someone experiencing domestic violence can be critical links to services for a victim seeking safety.

How can I help?

  • Listen: Sometimes a victim just needs someone to hear them.
  • Don’t judge: Victims don’t need to hear: "If it was me, I wouldn’t put up with that" or "I would leave."  It may be a lot more complicated than you realize and they may be in fear of the consequences of their actions.
  • Be supportive: Let them know that they're not alone. Offer to sit with them while they call our hotline or offer to bring them to the YWCA Greenwich for a counseling appointment. Your support may make the difference in whether or not they seek help.
  • Get support for yourself: You may also be experiencing frustration, or even secondary trauma, as you try to offer support. You can contact YWCA Greenwich to speak with a counselor about planning for your own physical and emotional safety.

Call our hotline at 203-622-0003 to get support in helping someone you care about.


Helpful things to say

  • I believe you
  • I am afraid for your safety
  • I am afraid for the safety of your children
  • You don’t deserve to be treated this way
  • What can I do to help?  What is it you need right now?
  • I am so sorry that this has happened to you
  • I’m here to listen, if you want to talk
  • No one has the right to be abusive – no matter what
  • Many people have experienced this  (You are not alone)
  • YWCA Domestic Abuse Services may be able to give you some ideas and support

What should I do if a co-worker (friend/family member/neighbor) is being abused?

  • Support them
  • Try to rescue them
  • Listen in a non-judgemental way
  • Blame or criticize
  • Validate them
  • Tell them what to do
  • Assure confidentiality and privacy
  • Intervene beyond your
    own capability
  • Ask how you can help
  • Put yourself at risk
  • Be patient
  • Confront the abuser
  • Help them identify their own strengths
  • Ask too many questions.
    Let them open up at their own pace.
  • Remind them the abuse is not their fault
  • Place a hotline card in their purse
    or send an email or text
  • Encourage them to engage with YWCA Domestic Abuse Services and offer to call or go with them if you feel safe
  • Force them to talk to you
  • State clearly why you are concerned
  • Assume they don't want to ever
    talk about it
  • Let them know that you know how to get help
  • Publicly talk about it
  • Accept whatever they say
  • Reassure them that the lines of communication are always open
  • Carefully and privately document any overt evidence of abuse

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Collaborative response through community partnerships

Domestic violence impacts families and individuals in many different ways. Domestic Abuse Services works closely with other service providers in our community to make sure we are responding to all of our clients’ needs.  Services include:

  • Civil Restraining Orders
  • Clothing
  • Department of Children and Families
  • Employment counseling
  • Food assistance
  • Housing
  • Law enforcement
  • Legal services
  • Medical services
  • Mental health

Community Partners

Connecticut Legal Services

Department of Children and Families

Family Centers

Goodwill Career Center

Greenwich Child Guidance

Greenwich Department of Health

Greenwich Department of Social Services

Greenwich Fellowship of Clergy

Greenwich Hospital

Greenwich Housing Authority

Greenwich Police Department

Greenwich Public Schools

Greenwich United Way

Jewish Community Center

Jewish Family Services of Greenwich

Kids in Crisis

Mothers for Others

Needs Clearinghouse



Sexual Assault Crisis Center

Community Realtors

Private Attorneys

Mobile Crisis

Transportation Association of Greenwich

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Community education

YWCA Greenwich Domestic Abuse community educational programs help increase awareness and improve skills and knowledge to prevent future acts of domestic violence. Programs may held on-site at the YWCA Greenwich or at any chosen location.

Programs are customized to suit the age group and special interests of particular audiences such as youth, professionals and service providers (see "Training for Professionals" below) as well as the general public.

Our "Primary Prevention" programs stop domestic violence before it starts by engaging youth, spreading awareness about the issue and inviting men and boys to take a stand against violence.

Free 'Lunch & Learns'

The YWCA also offers a series of "Lunch and Learns" that are free and open to the public. The sessions feature a two-hour program covering a wide range of domestic violence issues including the impact of domestic violence on children, as well as domestic violence in the workplace and the media.

To request a speaker for one of these programs contact Meredith Gold at m.gold@ywcagreenwich.org or call 203-869-6501, ext. 176. 

Training for professionals

YWCA Domestic Abuse Services raises awareness about intimate partner violence through presentations and in-service trainings for many different types of professional workers from law enforcement to social workers, educators and health care providers. 

Talks can be customized to address issues such as domestic violence in the workplace and gender-based violence in the media as well as teen dating violence and elder abuse. Presentations help attendees increase their understanding of the issues and enhance their skills by learning how to effectively screen and respond to clients whose lives have been impacted.

Program topics may include:

  • Domestic Violence 101
  • Teen Dating Violence
  • Healthy Relationships
  • Anti-Bullying
  • Clinical Response to Domestic Violence

To request a speaker or for more information on training programs, contact Meredith Gold
m.gold@ywcagreenwich.org or call 203-869-6501, ext. 176.

State Certification in Domestic Violence

YWCA Greenwich offers Connecticut State Certification in Domestic Violence twice a year. The course is open to a wide range of service providers, educators and clinicians as well as the general public. Sessions help participants better understand the history and underlying dynamics of domestic violence.

Participants must attend each full session in order to complete the certification process. No make-up sessions will be permitted. Certification is valid for one year. Annual re-certification requires documentation of an additional six hours of relevant continued training per year.

Upcoming training dates:

  • Spring 2019 training dates:
    Monday, June 3 -Thursday, June 6 from 9:30 am to 3:30 pm each day.
  • Fall 2019 training dates: 
    Monday, September 9 - Thursday, September 12 from 9:30 am to 3:30 pm each day.

Course curriculum covers:

  • History of the domestic violence movement
  • Domestic violence 101 (Definition/categories of abuse, myths and facts, etc.)
  • Local and statewide resources available for victims of domestic violence
  • Working with diverse populations
  • Crisis intervention, communication skills, client-centered safety-planning
  • Confidentiality policies and protections, mandated reporting
  • Impact of domestic violence on children and families
  • Law enforcement and the criminal justice system
  • Domestic violence as a social problem and primary prevention

For more information contact Meredith Gold at m.gold@ywcagreenwich.org
or call 203-869-6501, ext. 176


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